Shipping Policy/Delivery Policy


Please be assured that your items will ship out within three days of purchase.


We determine the most efficient shipping carrier for your order.


For Local Moroccan Orders we offer free postal by CTM or Moroccan Crono post.


For International Orders we will use Moroccan Crono Post.


We will always Email you with a tracking number as soon as we have posted.


Sorry but we cannot ship to P.O. Boxes.


If you’re trying to estimate when a package will be delivered, please note the



Credit card authorisation and verification must be received prior to processing.


You will be able to track your goods online via the Crono post website.

All taxes are paid in Morocco.


We are not responsible for any taxes incurred on delivery.


Contact us at KaftanQueenKech@gmail  for any help.